LVR Podcast
The LVR Podcast is a podcast designed for Australian Mortgage Brokers, presented by brokers.
Learning. - The more we learn, the better we deliver. We know what we know, we don’t know what we don’t know. Forever learning.
Validation. - This is an industry of numbers and percentages. As a Third Party we have not only proved our worth, but also our capacity to provide and our innate purpose.
Respect. Respect your clients, your peers, and your distribution channels. And, yourself. We have an industry that we should be proud of, however, it is up to us as individuals to influence better behaviours, better outcomes, and better solutions.
Join Ruan Burger and Marissa Schulze for the LVR Podcast as they present their views on a variety of issues that affect us all as Mortgage Brokers in Australia. Their different and shared perspectives will no doubt inspire, entertain and prove to be of huge value to how you approach your day, and your life.
LVR Podcast
How To Create an Environment Where Team Members Show Up and Turn Up with Guest Paul Findlay
We discuss in this episode:
How do you build the right team culture and become an amazing leader if you’re new to recruiting or leading? It’s a scary task for many business owners, but it doesn’t have to be. We dive into understanding team culture with Paul Findlay from REACH Ecosystem.
- Look at team culture from a leader’s perspective; people do their best work in an environment where they want to do their best work.
- Leaders play a critical role in creating team culture; they must be someone people respect and want to follow.
- Surveying staff regularly is essential for temperature testing, but only if you take action after.
- 40% of people are actively disengaged if they don’t get regular feedback
- 92% of people agree that even if they receive negative feedback, it will improve their performance
- Strength-based recruitment places the right people in the right role; leverage tools that can help.
- Monitor your team culture to attract (and keep) the best talent.
Key Quotes:
“Surveying staff without taking action undermines culture, undermines trust and is a waste of time.” — Paul Findlay
“Almost half of your people are actively disengaged, meaning almost half of your staff will actively work against you if you don’t give them regular feedback.” — Paul Findlay
Thank You To Our Hosts: Ruan Burger and Marissa Schulze
More From Marissa and her company, Rise High Financial Solutions:
More From Ruan and his company, Success and Broker: