How To Create an Environment Where Team Members Show Up and Turn Up with Guest Paul Findlay

We discuss in this episode:

How do you build the right team culture and become an amazing leader if you’re new to recruiting or leading? It’s a scary task for many business owners, but it doesn’t have to be. We dive into understanding team culture with Paul Findlay from REACH Ecosystem.

• Look at team culture from a leader’s perspective; people do their best work in an environment where they want to do their best work. 
• Leaders play a critical role in creating team culture; they must be someone people respect and want to follow.
• Surveying staff regularly is essential for temperature testing, but only if you take action after.
• 40% of people are actively disengaged if they don’t get regular feedback
• 92% of people agree that even if they receive negative feedback, it will improve their performance
• Strength-based recruitment places the right people in the right role; leverage tools that can help.
• Monitor your team culture to attract (and keep) the best talent.

Key Quotes:

“Surveying staff without taking action undermines culture, undermines trust and is a waste of time.” — Paul Findlay 

“Almost half of your people are actively disengaged, meaning almost half of your staff will actively work against you if you don’t give them regular feedback.” — Paul Findlay

Thank You To Our Hosts: Ruan Burger and Marissa Schulze

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